Resident Advocate Day B

Webster, TX

Full Time

Entry Level

Job Title: Resident Advocate Day B	FLSA Status: Non-exempt
Department: Shelter	Reports to: Shelter Manager
Effective Date:	Pay Rate: $41,000 year $19.71 hour

Position Overview
HOURS: 40 hours weekly
Monday, Tuesday, Wednesday, Thursday, and Friday 8AM-4PM
Saturday and Sunday OFF
Standard Schedule, however, may be flexible as necessary to achieve program objectives, tasks, activities, and responsibilities and to effectively document outcome measures and variances.

SUMMARY DESCRIPTION OF POSITION: Oversee shelter operations including service delivery to residents during assigned shift. Perform related tasks as assigned by Shelter Manager

ESSENTIAL FUNCTIONS:

Provide crisis intervention assistance to current residents and hotline callers
Provide orientation to residents regarding all shelter guidelines and procedures, and ensure adherence to those guidelines
Oversee the safety, security, and general welfare of residents and facility during assigned shift
Maintain confidentiality pertaining to records, residents, and locale of shelter facility
Ensure all donations are accepted, recorded, and put away in proper storage areas
Attend and contribute to shelter and combined staff meetings
Demonstrate leadership, communication and problem-solving skills in a manner which encourages and empowers residents to seek remedies for positive change.
Rotate schedule to meet the needs of operations schedule
Oversee the cleanliness of the shelter to include checking chores and reassigning as needed
Document pertinent information in client files and communication log
Submit maintenance requests for equipment and building repairs
Check call notes and retrieve client messages
Other duties as assigned

Education and Other Requirements

Minimum 4-year degree in a related field or, a minimum of 4 years of successful experience in a related non-profit setting.
Ability to demonstrate leadership, effective communication and problem-solving skills in a manner which encourages and empowers residents to seek remedies for positive change.
Ability to make independent decisions to benefit residents, the shelter facility and the agency as a whole
Ability to communicate effectively, oral and written
Ability to handle multiple tasks and prioritize changing workload
Attention to detail
Ability to remain calm in a crisis and remain solution focused
Sensitivity and knowledge about the issues of family violence and its impact on women and children
Ability to lift/carry/move a minimum of 40 lbs. for an extended distance
Must have a clean driving record, and valid automobile insurance
Must be insurable and provide proof of insurance
Must have 2 years of verifiable driving experience

I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.

NOTE: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.

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Resident Advocate Day B

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