Program Operations Assistant

Webster, TX

Full Time

Entry Level

Job Title: Program Operations Assistant	FLSA Status: Non-Exempt
Department: Administrative	Reports to: Sr. Director of Operations
Effective Date: 6/2/2025	Pay Rate: $36,000 – $38,000 per year $17.31 – $18.27 per hour

Position Overview:
The Program Operations Assistant works with management to ensure the business functions properly for clients, staff, visitors and volunteers.
HOURS: 40 hours weekly minimum or as necessary to achieve program objectives, responsibilities, and tasks. Work Schedule to include Monday – Thursday, 8:30 am to 5:30 pm and Friday 8:30 am to 3 pm.
Essential Duties and Responsibilities:

Assist with answering the 24-hour crisis intervention hotline calls that benefit victims of domestic and sexual violence.
Coordinate activities that promote wellness by addressing potential safety and liability concerns in the shelter facility and agency vehicles used to transport clients.
Assist with ordering supplies and equipment that directly promote wellness for non-residential and residential clients.
Submit purchase requests and supporting documentation for reoccurring needs, i.e. monthly lawncare, cleaning and extermination for the shelter facility.
Assist with pulling records for both non-residential and residential clients using the OSNIUM database for subpoenas, client record request, etc.
Update and maintain equipment and computer inventories in Smartsheet to ensure compliance with grant requirements, depreciation schedule and capital maintenance plan.
Research companies or vendors to meet the agency’s program needs.
Directly assist with administrative functions within the client services department.
Assist with coordination of the Client Christmas Store.
Support program growth and development as necessary.
All other duties as assigned.

Qualifications:

Associate-level position with strong administrative skills and computer knowledge.

Education and Other Requirements:

Minimum of a 2-year degree or comparable experience.
Must pass a criminal background check, motor vehicle report, and professional reference checks.
Must have a clean driving record/automobile insurance coverage/be insurable/ have at least three years of verifiable driving experience.
Provide proof and maintain personal automobile insurance coverage.
Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.

Job-Specific Competencies:

Computer knowledge of programs including Microsoft Office Suite.
Ability to communicate effectively, both orally and written.
Manage multiple tasks and prioritize changing workloads.
Ability to demonstrate critical thinking skills to assist with in-the-moment issues or crises.
Sensitivity regarding the issues of family violence and sexual assault.

I have read and understand the essential job functions that have been outlined in the above job description for
Bay Area Turning Point, Inc.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the organization’s ongoing needs.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.

NOTE: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.

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Program Operations Assistant

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